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Frequently Asked Questions
Answers to common queries about our hardware and integration.
Do you offer samples for testing?
Yes, we offer a "Starter Kit" for evaluation purposes. Please select "Request Demo" (or describe in the message) in the form above to arrange shipment. Our starter kit includes 5 tags, 1 gateway, and access to the cloud dashboard.
What is the lead time for mass production?
Standard ESL orders are typically shipped within 2-3 weeks. Custom POS terminals may require 4-6 weeks.
What is the battery life of the ESL tags?
Under typical usage (4 updates per day), our M-Series tags last up to 5-7 years. We use high-density industrial batteries and optimized Zigbee/Bluetooth Low Energy protocols to maximize longevity.
Do you offer OEM/ODM services??
Yes, custom molding and firmware modifications are fully supported for bulk orders.
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